At Goobie, every order is carefully inspected before it’s packed and sent to our shipping partners. Since all of our products are made-to-order and customized just for you, we’re unable to accept returns or exchanges unless the issue is caused by our side.

⟫ Please take a moment to double-check your order details before completing your purchase – we truly appreciate your understanding!

If you accidentally placed the wrong order, please contact us within 12 hours via Instagram at @Goobie__, and we’ll do our best to assist you before production begins.

If your item arrives defective or damaged, please reach out to us within 24 hours of delivery via @Goobie__ and include clear photos of the issue. Once verified, we’ll arrange an appropriate solution for you.